When using CC Capture and running into an issue, please follow this procedure:

• After the error occurs, go to Tools Menu → Send Feedback… This will send us the application log along with the description you enter in the feedback field.
   
• Alternatively, you may go to File Menu → Save Log, and then send the log to support@chromachecker.com together with a description of the problem.

We look forward to hearing from you and helping resolve this issue with your ChromaChecker solution.