Properly configured CC-2D should work with CC Capture as a Plug'n'Play device. When connected to the computer and launch CC Capture Barcode reader's icon should turn green. 

Troubleshooting CC-2D

There are three critical points to be checked if any problem with CC-2D connected to the CC Capture:

• CC-2D has to be plugged into a USB socket - the required current is 150 mA!
• The device has to be visible in your system 
• CC-2D should be in HID mode

Plug into the USB socket

The properly connected device will produce internal sound - tritone beep and LED on the top should be solid green. Take into account that the device is powered from the USB - a minimal current is 150 mA. Too many devices on a USB bus can be a problem -  in this case, you may fix potential issues using an externally powered USB hub. 

USB communication modes

The barcode reader can be set to work in one of three possible modes: 

• USB HID-POS (recommended, only Plag'n'Play)
• Virtual Serial Port • CDC (requires manual configuration)
• Keyboard emulation (for CC Capture useless)

Checking the operating system —  Mac Apple computer

Go to: About This Mac > System Report > USB section

	USB HID-POS	Virtual Serial Port • CDC
	recommended	possible but NOT recommended
	Plug'n'Play	Manual configuration

 If your current configuration is not HID-POS you may change it (description below)

Checking the operating system — PC with Windows 10 >

 Go to Device Manager 

Switching CC-2D to HID mode

For Plug'n'Play USB HID-POS mode is required. To switch CC-2D to this mode scan the following barcode:

USB HID-POS

If it doesn't help before switching USB communication mode Factory Default Reset may be required.

To reset scan the following barcode:

FACTORY RESET

It is not recommended but possible to use CC-2D in Virtual Serial Port • CDC mode.

To switch scanfollowing code:

VIRTUAL SERIAL PORT

Testing ability to read different types of barcodes with CC Capture